Shieldlab Security is a premier supplier of security solutions based in Moreno Valley, California. They sell products like alarms, cctv cameras and electronic locks.
Sieldlab Security’s online store is based on Magento and their accounting is managed in QuickBooks Online.
How it works: when a customer places an order on Shieldlab Security’s store, the invoice and customer are automatically created in QuickBooks Online. In addition when products are added to Magento, they’re automatically added to QuickBooks Online.
Before OneSaas: Manual data entry, typos and customer complaints
Originally Shieldlab Security were manually entering the information for each product, explains business owner Ralph Winn.
“We were entering item descriptions, part numbers, price lists, inventory levels and other additional information needed to sell our products online.
“It was a full time project for one person. Unfortunately we’d have typos, missed shipments, shipping wrong products, charge backs, backorders and customer complaints due to human errors.”
“You could imagine the frustration we were going through.”
After OneSaas: $2,600 monthly savings, human errors eliminated
Now with Magento and QuickBooks Online automatically talking and sharing data, Shieldlab security has eliminated all of this extra manual data entry.
“We’ve saved $2,600 per month, which is 40 hours per week of data entry. In addition we’ve got the added benefit that there aren’t any human errors.”
“I almost forget all about OneSaas, it’s in the background doing its job. This allows me to focus on growing my business.”
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